Is the theft or loss of a device insured?
FAQ
Is the theft or loss of a device insured?
The theft or loss of Everphone devices is not covered by insurance.
Our devices are insured against defects and damages.
Please report the loss of a device in the portal.
To do so, go to → Rentals → Device → Rental details and click on “Device Lost/Stolen”.
We will send a replacement device.
Related FAQs
What does the Everphone service include?
“Device as a Service”–what does that mean in concrete terms?
Can IT read my private messages?
No, your IT team doesn’t have access to your private data on your company cell phone.
As an admin, can I restrict upgrades?
Yes, you can.
Search for:
Which HR systems can be integrated with the Everphone API?
Everphone connects seamlessly with leading HR systems.
What services are included in Workplace as a Service?
Discover which hardware, software, and services are typically part of a WaaS model – from delivery to return.
We use ServiceNow. Can we integrate device procurement with it?
Everphone offers an API that integrates directly with ITSM solutions like ServiceNow.
Is Workplace as a Service available for MacBooks?
Yes, absolutely. We offer Workplace as a Service for MacBooks—from the MacBook Air to the MacBook Pro.
What’s the difference between Device as a Service (DaaS) and Workplace as a Service (WaaS)?
At Everphone, DaaS refers to mobile devices, while WaaS means workplace devices. There’s not much of a difference though.
Do I have to be 24/7 available with my company phone?
No, you don’t.
What else do you want to know?
If you haven’t found the answer to your questions, just ask us directly via this form.
We’ll get back to you in no time!
